FAQ
 
Q1.What quality of hair do you sell?
We sell 100% double drawn virgin remy human hair. Nothing beats the versatility of human hair extensions. Human hair, unlike synthetic hair, can be straightened with a flat iron, curled with heat, or chemically treated to perm or dye the hair. Thin and fine hair becomes full and thicker. Short hair transforms to long, luxurious hair. 
 
 
Q2.What are the types of hair you have?
 
The differences are more apparent in the hair's reaction to water, heat or air drying. For longer lasting curls on any of the hair, it is recommend to roller set hair with a hair setting lotion. 
Malaysian hair at first can appear excessively shiny but after the first 2/3 washes the shine lessens considerably to take on a more natural appearance. Curls will not loosen or drop with time but maintain their form for the entire day. No product is required to maintain the curl. Malaysian hair is also softer and silkier in texture than Indian hair.
Indian hair tends to dry into a beautiful wave which ranges from a slight wave to very wavy, although it straightens and curls very easily.
Brazilian Hair is silkier and shinier in texture than Indian Hair. The Straight textures are not bone straight but tends to curly beautifully at the end. This hair holds curls very well and tends to hold curls longer than the Indian Hair.
 
Peruvian Hair is a little coarser and thicker in texture than Indian or Brazilian hair. It blends well with normal African-American relaxed hair textures and medium Caucasian hair textures.The curly texture becomes more curly when wet or washed.

Q4.What are the textures you have?
 
We have various hair textures, including straight, body wave, loose wave, deep wave, natural wave, deep curly, jerry cruly, kinky curly, etc. We can also custom made all kinds of hair textures following as your hair textures picture or your hair textures sample.

 
Q5. How long does it last?
Our extensions and weave are made by 100 human hair, so they last as long as you want them to. If you look after your hair carefully, it is common for quality extensions to last up to twelve months. If not treated with respect, they will need to be replaced every three to six months. The more carefully you look after them the longer they will last.

Q6.How many human hair bundles will I need for a full head?
12-16 inch - 2 bundles
18-22 inch - 3 bundles
22-30 inch - 4 bundles
32-34inch - 5+ bundles
(This is a minimum bundle recommendation, order hair to your own preference of fullness)

Q7.Why my human hair extensions is getting tangled ? 
Your hair extensions can tangle due to dryness, oil & dirt build-up, salt water, chlorine and not combing (wide tooth comb) out your hair daily.Make sure to wash & condition your hair at least once a week, twice a week is better.Use hydrating drops or consult your stylist for more help.

 
Q8. How can I get the price?
Please contact our customer service directly by phone or email: sales@jhhairfactory.com. One of our staff would reply you within 12 hours on working days and within 24 hours on weekends. 

 
Q9. What is your lead time for Wholesale orders?
We have large quantity of human hair weave/wefts, lace closures, lace frontals, full lace wigs, lace front wigs in our stock, so that we can make a quick delivery, ship out within 48 hours after the hair order confirmed.

 
Q10. What payment options do you accept.
We accept payment terms including PaypalWestern Union, Money Gram and Bank Transfer, etc.

 
Q11. When will you start to process my wholesale orders?
Once receive/confirm your payment, we will start your order.